Cocohol is now accredited as IATA sales agent w.e.f. 1st Dec 2008.      You can now contact us for Airlines ticket booking also.      Cocohol caters to both domestic and international tourists and offers the most economical packages.      Tour packages are the best gifts to surprise your partner.      Cocohol introduces online hotel booking.      Cocohol is 100% about Kerala, and India.

  Privacy Policy

Cocohol is a private limited company and is committed to protecting your privacy. This Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

Use Of This Web Site

You may only use this web site for your own personal use. You are not allowed to copy or use any material on this web site for any commercial purpose.

INFORMATION ABOUT YOU

Your Information

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same. Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.

We will update your information whenever we get the opportunity to keep it current, accurate and complete.

Our Use of Your Information

We may disclose your information to our service providers (who could be located in Kerala and India) for the purpose of providing you with our services, including your flight, holiday or insurance, etc. Only information necessary for this purpose will be disclosed to them. For air travel, it may be a mandatory requirement (imposed on airlines by governments at the point(s) of departure and/or destination) to disclose your information for security and anti-terrorism purposes, or any other purposes which they determine appropriate.

We may use your information for the purposes set out in our data protection registration with the Office of the Information Commissioner, and disclose the same to our "group companies" for business purposes. We may also disclose your information to companies who act as "data processors" on our behalf, or to our service providers operating systems or business functions on our behalf, some of whom are outside your country.

The purpose include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies.

Direct Marketing Material

We may from time to time contact you by post with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our holiday group companies.

You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS or e-brochure) on our website(s) or forms, or to our staff at the time you first supplied us your information. Please note that some of our website will require you to agree to e-communications as a condition of booking. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.

You may, in addition, indicate your preference regarding receiving third party direct marketing material by post.

If do not wish to receive such information or would like to change your preference, please refer to point of "Your Rights" below.

Your Rights

You have the right to ask in writing by completing our Data Subject Access Request form for a copy of the information we hold about you (for which we may charge a fee) and to correct any inaccuracies in your information.

You have the right to ask in writing not to receive direct marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s), using our "unsubscribe e-mail" or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop using your information in this way.

If you would like a list of our group companies or brands, please send us your request.

USE OF "COOKIES" AND LINKS TO OTHER WEBSITES

If our contact and dealing with you is via our website(s), we may use "cookies". A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies.

We use cookies to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.

Our website(s) may contain links to other sites not controlled by us.

These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.

AGGREGATED CUSTOMER INFORMATION

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We, including our group companies, may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

MONITORING

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: your telephone calls; customer transactions and activities on our website. All recordings are and shall remain our sole property.

SECURITY STATEMENT

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

IMPORTANT NOTICE

All holidays sold are sold subject to our agreement.

LINKS TO OTHER SITES

This web site contains links to external web sites. These links are provided so you can find out further information quickly and easily. Cocohol is not responsible for the content of these web sites.

JURISDICTION

This web site was designed for use within India and the jurisdiction of the Indian legal system shall apply to it.

USE OF MATERIAL ON THIS WEB SITE

All copyright and other intellectual property rights in any material (including concept, text, photographs and other images and sound) contained in this web site is either owned by Cocohol or has been licensed by the owner for use on this web site. You are only allowed to use this web site and the material contained on the web site as set out below. If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material.

WHAT YOU ARE ALLOWED TO DO

You may access any part of the web site.

You may print off any individual page for your own personal use, as long as you do not do any of the things set out under "What you are not allowed to do".

WHAT YOU ARE NOT ALLOWED TO DO

You are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this web site except as set out in "What you are allowed to do".

You are not allowed to copy or use material from this web site for any commercial purpose.

CHANGES TO THIS POLICY

Any changes to this Policy will be either posted on our website, brochure and/or made available on request. We will strive to ensure our practices comply with the most current available version of this Policy.

Last Updated June 29 th 2006


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